Refund policy

Return & Refund Policy for YeeceeKart

At YeeceeKart, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund subject to the terms below.

1. Return Eligibility

  • Returns can be requested within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with all tags and accessories intact.
  • Products damaged due to misuse, negligence, or normal wear and tear are not eligible for return.

2. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.
  • Share your order number, photos, and an unboxing video (if available).
  • After verification, we will arrange a replacement or refund.

3. Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products
  • Clearance or sale items (unless damaged or defective)
  • Hygiene-sensitive products that have been opened or used

4. Refund Process

  • Once the returned item is received and inspected, approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method used during purchase.
  • For Cash on Delivery (COD) orders, refunds will be made via bank transfer after receiving the required bank details.

5. Order Cancellation

  • Orders may be cancelled before they are shipped.
  • If the order has already been shipped, cancellation may not be possible, but you may request a return after delivery if eligible.

6. Contact Us

For return, refund, replacement, or cancellation requests: